26th Management and Leadership Conference, Navigating the Sea of Change

PC01

Leadership Matters: Skills, Competencies and Strategies for New Hospice Executives
Claire B. Tehan, MA, Rafael Scuillo, Jeannee Parker Martin, RN, MPH and Richard Maxwell III, MHA

PC02

Straight A Leadership for Seasoned Hospice Executives
Dale Knee, PhD and Quint Studer

PC03

Audits and Healthcare Fraud – What is Your Risk and Are You Prepared?
Judi Lund Person, MPH, Susan Balfour, RN and Roseanne Berry, MSN, RN

MDP

Hospice Manager Development Program’s (MDP) Foundational Course
N. Joel Fry, MSW, LISW and Kay Mueggenburg, PhD, RN

MDP

Hospice Manager Development Program’s (MDP) Foundational Course
N. Joel Fry, MSW, LISW and Kay Mueggenburg, PhD, RN

PC06

Hospice MDP Level I: Ethics for Hospice Managers
Marion Keenan

PC04

The Five Dysfunctions of a Team Workshop
Richard Maxwell III, MHA

PC05

Audits and Health Care Fraud – What is Your Risk and Are You Prepared?
Judi Lund Person, MPH, Susan Balfour, RN and Roseanne Berry, MSN, RN

PC07

Hospice MDP Level II: Managing Systems and Programs: Financial, Trending and Reporting Mechanisms
Teresa Craig, CPA

2A

The Seven Disciplines of Board Responsibility
Richard Maxwell III, MHA

2B

CMS Update - Payment and Survey Issues
Judi Lund Person, MPH, Kim Roche and Lori Anderson

2C

From the Perception of Persecution to Performance Improvement: How We Handled Medication Variances in Our Hospice Houses
Stephen A. Leedy, MD, FAAHPM, Mary Heath, RN, BS, CPHQ, Donna Jolly, Pharm, D and Michael Argulewicz, RN, CHPN

2D

Facebook for Hospice: A Beginner's Workshop
Natasha Beauchamp, MSc and David Cherry

2E

Financial Skills for Non-Financial Managers
Teresa Craig, CPA

2F

Disruptive Innovations: Three Parts Disruption and Four Parts Sustainability
Chris Comeaux and Janet Bull, MD

2G

Crossing the Lines: Real Life Stories of Hospice Staff Boundary Violations and What We Can Learn from Them
April Perry, APN, M.Ed

2H

Talent Management: Developing Tomorrow's Workforce
Carolyn Webber

2I

Hospice on Capitol Hill: Meet the Hospice Action Network Lobbyists
Angie Truesdale, Jonathan Keyserling, Brooke Bumpers, JD, Susan Emmer, Candi Wolff, Jane Loewenson and Lisa Foster

2J

Collaborative Connections: Sharing a Bond of Care
Samira Beckwith, LCSW, FACHE

2K

A Tale of 12 Cities
Katherine Northcutt, RN and Kara Osborne

2L

Non-Profits Facing Scrutiny: A Community Case Study and Suggestions
Gretchen Marcum Brown, MSW, CEO

11A

Leading Change - Motivating Staff in the Storm of Reform
Catherine Congo, MPA/HA

3A

Practical Tips to Ensure the Successful Transition of Executive Leadership
Bill Musick, BS, MBA, Peter Brunnick, CPA, Catherine Hamel and Lynda Tanner, RN, MSN

3B

CMS - Quality Reporting and the IPRO Project
Judi Lund Person, MPH, Danielle Shearer and Rebecca Van Vorst, MSPH

3C

Discover, Dream, Design & Destiny: Using Appreciative Inquiry to Energize and Enhance Your Quality Program
Gwynn Sullivan, RN, MSN

3D

Hospice Veteran Partnerships: Secrets to Success
Deborah Grassman, ARNP

3E

Get Paid for What You Do - Palliative Care Reimbursement Revised
Amber Jones, MED, Martha Twaddle, MD, FACP, FAAHPM and Anne Monroe, MHA

3F

Cultural Transformation by Acknowledging Caring and Competence
Roxanne Riley, BSN, MPA, MDiv, Jane O'Reilly, RN, MSN and Cynthia Young, MA, BSN, RN

3G

Managing Conflict: A Practical Approach
Claire B. Tehan, MA

3H

Step Up and Lead! Straight Talk for Hospice Managers
Gary Gardia, MEd, LCSW, CT

3I

Easy Hospice Advocacy From Home
Angie Truesdale

3J

Transforming HealthCare: Advance Care Planning - A New Model
Suzi K. Johnson, MPH, RN and John Tastad

3K

Excellence in Hospice Volunteer Programs: Hardwiring Leadership Skills and Best Practices
Kathleen Roble, MS and Sandra L. Huster, BA

3L

One Agency’s Effective and Efficient Orientation Program
April Perry, APN, M.Ed

3M

You Have a Referral, Now What? From the Patient’s Perspective
Roseanne Berry, MSN, RN and Charlene Ross, MSN, MBA, RN

4A

Reorganizations - The Why, The How, The Benefit and The Pitfalls
James Ridenour, CPA and Nicole Bencik

4B

The Return of HIPAA: What You Need to Know and Do Now
Heather Wilson, Ph.D., Mary Michal, JD and Teresa Craig, CPA

4C

Improving Family Satisfaction by Meeting the Needs of Adult Daughters
Susan Bruno, MSW, ACSW, LCSW and Laura Mosby

4D

Talking About Hospice Without Talking About Hospice: Effective Marketing Strategies to Convey Messags and Meet Goals
Jason Clamme, Kimberly Paul, BSW and Clair Pasqualoni, RN, BS

4E

The Current State of Hospice Mergers and Acquisitions
Dexter Braff

4F

A Multidisciplinary Approach for Enhancing End-of-Life Care in Prisons
Susan Loeb, PhD, RN, Janice Penrod, PhD, RN, Christopher Hollenbeak, PhD, Carol Smith, DSN, CRNP and Pamela Spigelmyer, PhD(c), APRN, BC, CNS

4G

Do It Well. Make It Fun. Creating Excellence in All Processes
Ronald Culberson, MSW, CSP

4H

Employees Are Your Business: The Power of Engaging and Exciting Your Workforce
Denise Mariotti, BA

4I

Casting Your Net: Introduction to e-Advocacy
Tricia Harney, MA, MBA

4J

Reading the Stars: Setting the Compass for Community Collaboration Along the Continuum of Care
Deborah Owen, RN and Ann Pomper, MA, MBA

4K

The A to Z of Capital Campaigns: From Cities to Rural Areas
Susan Ware, CFRM and Paul Darryl Stith, J.D, CFRM

4L

Stabilize the Present and Create the Future: Education Strategies to Promote and Sustain Change
Mary Lou Proch, EdD, MSN

4M

Strategic Options for Hospice and Palliative Care in the Era of Accountable Care Organizations
Jane M. Gorwin, RN, BSN, MAOM, COS-C, CHC, Jade Gong and Kyle Allen, DO, AGSF

6A

Straight A Leadership in Hospice and Palliative Care
Dale Knee, PhD

6B

Legal Aspects of Marketing: Advantages, Consequences and How PPACA has Impacted the Rules
Connie Raffa, JD, LLM and Rachel Hold-Weiss, RPA-C, JD

6C

Quality Benchmarks and Comparison Data for Hospices
Melanie Merriman, PhD, MBA

6D

“Not Ready Yet” and More: Turn Patient Barriers into Admissions
Polly Rehnwall, MA

6E

Compensation and Benefits - An Update to Practical Suggestions for Compliance
Nicole Bencik

6F

Billing for Palliative Care Services: What Experience Has Taught Us
Amber Jones, MED, Anne Monroe, MHA and Mark Leenay

6G

We Honor Veterans: A National Awareness and Action Campaign
Emil Zuberbueler, BS and Gwynn Sullivan, RN, MSN

6H

Measuring Program Impact: The ACE Project (Advocating for Clinical Excellence: Transdisciplinary Palliative Care Education)
Shirley Otis-Green, MSW, ACSW, LCSW, OSW-C

6I

Legislative and Regulatory Town Hall Forum
Angie Truesdale, Judi Lund Person, MPH, Jonathan Keyserling and Jennifer Kennedy

6J

A Blueprint For Health Plans: How To Provide High Quality Community Based Advanced Illness/Palliative Care
Barry Baines, MD and Lynne Cuppernull

6K

Inspire. Motivate. Engage. Build. Gain Successful Strategies for Spreading the Hospice Message
Jean Anderson, Mary Wichmann, Timothy Richard, JD and Amy DuBois, PMP

6L

Adjusting Your Headlights – Using The “Switch” Framework for Hospice Leadership Strategies in a Changed Economy
Bill Musick, BS, MBA

6M

Social Media: The Basics Explored
Jon Radulovic, MA, Melissa Delacalzada, MBA and David Cherry

7A

The Next Generation Hospice CEO: Adapting to a Well-Established Organizational Culture and Simultaneously Impacting Change
Cathy Stauffer, MPH, MBA

7B

The Hospice Compliance Officer
Roseanne Berry and Susan Balfour, RN

7C

Improving the Quality of Care for Short Stay Patients in Hospice: A QAPI Approach
Terri Maxwell, PhD, APRN, Terri Gross, RN and Mary Murphy, RN, MS, AOCN, ACHPN

7D

Standing Out in a Sea of Competitors
Martha Vetter and Susan Gdowik

7E

The Coming Tsunami? ICD-10: A Project Planning Model to Support the Transition
Deborah Owen, RN and David Baehr, PMP

7F

Are You Positioned for Growth?
Janet Carroll, MSN, RN, CHPN

7G

Expanding the Role of Nurse Practitioners in Hospice and Palliative Care
Beverly Douglas, ARNP, ACHPN, Susan Moffitt, ARNP and Richard Wacksman, MD

7H

Education: Put Your Money Where It Matters the Most
Peggy A. Patton, RN, BS and Cammie Rausch, RN, BSN

7I

The Moran Project - What the Data Tells Us about Hospice Payment Reform
Judi Lund Person, MPH, Rachel Feldman and Amanda Forys, MSPH

7J

PACE: Pathway to Successful Operations
Jade Gong and Karren Weichert

7K

Special Events are Fun, But…How to Build a Comprehensive Hospice Fundraising Program
Michael R. Morse II, MS, CHA

7L

Caregiver Training: Part of the Continuum That Can Set You Apart
Rafael Sciullo, MA, LCSW, MS

8A

Mentoring for a New Tomorrow
Kelly Fischer, BSN, CHPN and Carolyn Richar, MDIV, RN, BSN

8B

Hospice Medical Director Update
Jennifer Kennedy, Joan Harrold and Daniel Maison

8C

Social Work and Clinical Outcomes: How Do We Measure The Value of Social Workers in Hospice Care?
Barbara Ivanko, LCSW

8D

Working with Medicare Advantage Plans: Win-Win for Hospice, Payers and Patients
Lisa DiSalvo and Barbara Hiney

8E

The Hospice Cost Report - NHPCO Changes Recommended
Judi Lund Person, MPH, Gary Massey, CPA and Kelly Dennis, CPA

8F

Medication Waste - Public Safety and Cost Savings Opportunities in Hospice
Rebecca Lewis, BS, PharmD, MBA and Kate Woods, JD, MPH(c)

8G

Creating Stability in the Midst of Change: Choose Your Strategy
Judith Skretny, M.A.

8H

Student Affiliations and Hospice: New Avenues of Marketing the Hospice Experience
Mary Lou Proch, EdD, MSN

8I

Moving Your QAPI Program to the Next Level - Public Reporting Readiness
Charlene Ross, MSN, MBA, RN and Carol MacLean, RN

8J

CMS Concurrent Care Demonstration Project and Lessons Learned
Judi Lund Person, MPH and Cindy Massuda

8K

A Star is Born
Sharon A. Jones, CFRE, FAHP

8L

Ethical Choices in a Competitive World
Christy Whitney

10A

What Remarkable Organizations Do That Others Don’t
Jeannee Parker Martin, RN, MPH and Gretchen Marcum Brown, MSW

10B

To Bill or Not to Bill: Keys to Physician and Nurse Practitioner Billing in the New Regulatory Landscape
Meg Pekarske and Chris Acevedo

10C

Practice What You Preach - Bridging the Gap Between Education and QAPI
Pam Edwards, RN, BSN, CHPN

10D

Increased Admissions without Increased Costs? What's the Catch?
Michael Ferris

10E

Riding The Regulatory Waves With Successful Documentation
Denise Skinner, BSN, RN and Annette Kiser, MSN, RN, NE-BC

10F

Certification and Meaningful Use of Electronic Health Records - What Hospice Leaders Must Know
Teresa Craig, CPA

10G

So You Think You're A Great Leader? But Can You Inspire Your People to Greatness?
Mary Sheehan, MBA, MSN, RN and Stuart Friedman

10H

Managing a Multigenerational Workforce
Kathi Elster and Katherine Crowley, MEd

10I

Hot Topics in Medicare Appeals, RAC Appeals, ZPIC Investigations and ADRs
Rachel Hold-Weiss, RPA-C, JD and Connie Raffa, JD, LLM

10J

Navigating the Urge to Diversify - Chart the Waters Before Taking the Plunge
Stan Massey and Richard Chesney, MBA

10K

New NHPCO Staffing Guidelines: Implementation Methods and Strategies for Success
Christie Franklin, RN, BA, CHCE, Jeanette Dove, RN, MA and Regina Bodnar, RN, MS, MSN, CHPCA

10L

Leadiing Through Change: Managing the Change Process in the Current Regulatory Environment
Joyce Sutton, MS, M.Ed.

11B

ABC's of Hospice - Who's Watching Who?
Renee Hahn and Jennifer Kennedy

11C

Comfortable Dying: No Pain, All Gain
Christine Zanoni, BSBA, Tracy Hines, AAS and Susan Lasker Hertz, RN, MSN, CHPN

11D

Hosting a Webinar or Teleconference with Family Caregivers
Natasha Beauchamp, MSc

11E

Preparing Hospice Case Managers for the Future
Marian Silverman, RN, PhD, CHPN and Mary Ellen Baugh-Swartz, RN, CHPN

11G

Re-Charting the Course of Team Delivery: The Shared Care Journey
Jacqueline M. Lopez-Devine, RN, MSN and Alex Giguere, CPA

11H

Rounding for Outcomes
Kerrie Barney, RN, BSN, CHPN and Brandi Speigner, MSN, MBA, RN

11I

What Are Your Satisfaction Scores Telling You? Making Survey Results Meaningful To Your Staff
Shelia McCaffrey, MBA, BSN, RN, CPHQ

11J

Enhanced Care for Chronic Debilitating Conditions
Susan McAlister, DNP, RN, Michael Graham, MD and Grady Haley, RN

11K

So it’s Tough Being a Nursing Home - Why Does This Matter to Hospices?
Meg Pekarske

11L

Developing Leadership Agility: Cutting Edge Strategies for Managing Change in Uncertain Times
Rose Van Der Berg and Mitch Mikkonen, MDIV, MBA

11M

How to Implement an Effective Compliance Program in the Hospice Sector
Robert Wade, Esq.

26th Management and Leadership Conference, Navigating the Sea of Change

Tuesday, April 5, 2011

8:00 AM-3:30 PM

8:30 AM-5:00 PM

Wednesday, April 6, 2011

8:30 AM-5:00 PM

9:00 AM-12:00 PM

9:00 AM-5:00 PM

1:30 PM-4:30 PM

Thursday, April 7, 2011

10:15 AM-11:45 AM

1:30 PM-3:00 PM

3:15 PM-4:15 PM

Friday, April 8, 2011

11:00 AM-12:00 PM

2:00 PM-3:00 PM

3:15 PM-4:15 PM

Saturday, April 9, 2011

10:00 AM-11:30 AM

11:45 AM-12:45 PM