CANCELLED -When You Are Strong, I Am Strong; Employee Engagement as a Foundation for Excellence in Patient Care

Thursday, April 21, 2016: 2:45 PM-3:45 PM
Chesapeake 7-9 (Gaylord National Resort and Convention Center) - 2nd Level
Employee engagement is closely tied to providing an environment where employees can perform at their best. This session will describe how a clinician with no previous management experience took over a hospice inpatient unit with a very poor work culture, job satisfaction and turnover rates. By utilizing basic engagement principles staff were able to turn the work culture/safety and turnover rates around from the lowest to the highest in 15 months. Faculty will discuss the interventions that led to high levels of employee engagement, and a current employee will discuss her experience over the 15 months and what it did to her perception of her work and job satisfaction.

Learning Objectives:
1. Describe the components of effective employee engagement
2. Discuss the relationship between teamwork and effective clinical practice
3. Describe three components of an effective employee engagement strategic plan

CE/CME: Nurse, Physician and Social Worker