Thursday, April 21, 2016: 2:45 PM-3:45 PM
Chesapeake 7-9 (Gaylord National Resort and Convention Center) - 2nd Level
Employee engagement is closely tied to providing an environment where employees can perform at their best. This session will describe how a clinician with no previous management experience took over a hospice inpatient unit with a very poor work culture, job satisfaction and turnover rates. By utilizing basic engagement principles staff were able to turn the work culture/safety and turnover rates around from the lowest to the highest in 15 months. Faculty will discuss the interventions that led to high levels of employee engagement, and a current employee will discuss her experience over the 15 months and what it did to her perception of her work and job satisfaction.
1. Describe the components of effective employee engagement
2. Discuss the relationship between teamwork and effective clinical practice
3. Describe three components of an effective employee engagement strategic plan
CE/CME: Nurse, Physician and Social Worker