2017 Management and Leadership Conference

Friday, April 28, 2017

3:00 PM-6:00 PM

Registration and MLC Mobile App Desks

Saturday, April 29, 2017

6:30 AM-5:00 PM

Registration and MLC Mobile App Desks

7:00 AM-9:00 AM

Breakfast Bites

8:30 AM-5:00 PM

MDP

NHPCO’s Hospice Manager Development Program’s Foundational Course (for New Managers) - Day 1
Pamela M Barrett, ACSW, FACHE, Jennifer L Kennedy, MA, BSN, RN, CHC and Turner West, MPH, MTS

1:00 PM-5:00 PM

PC1

Community-Based Palliative Care: Getting Started
Jean Acevedo, LHRM, CPC, CHC, CENTC, Judi Lund Person, MPH, CHC, Sue Lyn Schramm, MA and Judith Skretny

Sunday, April 30, 2017

6:30 AM-2:00 PM

Registration and MLC Mobile App Desks

8:30 AM-5:00 PM

MDP

NHPCO’s Hospice Manager Development Program’s Foundational Course (for New Managers) - Day 2
Pamela M Barrett, ACSW, FACHE, Jennifer L Kennedy, MA, BSN, RN, CHC and Turner West, MPH, MTS

PC2

Community‐Based Palliative Care: Making It Work
Jean Acevedo, LHRM, CPC, CHC, CENTC, Jeanne Dennis, MSW, Sue Lyn Schramm, MA, Judith Skretny, Mary Jo Vetter, DNP, RN, AGPCNP-BC, Steven M Lancman, MBA, BSE, Elizabeth Fowler, MPH, Robert Parker, DNP, RN, CENP, CHPN, Lori Bishop, RN, BSN, CHPN and Suzi Johnson, MPH, RN

9:00 AM-12:00 PM

PC4

Hospice Regulatory Deep Dive - Part 1
Judi Lund Person, MPH, CHC and Jennifer L Kennedy, MA, BSN, RN, CHC

PC5

Stemming Hospice Facility Losses in an Era of Shrinking GIP Utilization
Sue Lyn Schramm, MA, Apollo Townsend Stevens, DNP, RN and Robert Peter Phillips-Plona

PC6

The Secret Sauces of Transformational Leadership
James A Avery, MD, CMD, FACP, FCCP, FAAHPM and Jonathan S Davis, FACHE

9:00 AM-4:30 PM

PC3

Culturosity: Competence in Transitioning End-of-Life Care for Underserved Populations from Disparity to Equity
Joel Policzer, MD, FACP, FAAHPM, Diane Deese, CACPFI, EMT, Richard Payne, MD, Joseph Shega, MD, Shirley Thimothee-Paul, RN, MSN, Guillermo Escalona, MDiv and Deborah Mizell, RN, BS

1:30 PM-4:30 PM

PC7

Hospice Regulatory Deep Dive - Part II
Judi Lund Person, MPH, CHC, Carol D Spence, PhD and Jennifer L Kennedy, MA, BSN, RN, CHC

PC8

Data-Driven Strategy for New Payment Models
Mark Sharp, CPA, Raymond Belles Jr., NA, Bill C Musick, BS, MBA, CHC, CHPC, Zinnia Harrison, MHS, Robert Parker, DNP, RN, CENP, CHPN, Catherine Hamel, MA and J. Cooper Linton, MBA, MSc

4:00 PM-7:00 PM

Registration, Marketplace, Event, Exhibitor, NCHPP Ribbons and MLC Mobile App Desks

Monday, May 1, 2017

7:00 AM-9:00 AM

Breakfast Bites

7:00 AM-6:00 PM

Registration, Marketplace, Event, Exhibitor, NCHPP Ribbons and MLC Mobile App Desks

8:00 AM-8:30 AM

Opening Entertainment

8:30 AM-10:00 AM

Opening Plenary with Nick Tasler "Think Strategically - Act Decisively"

10:00 AM-10:30 AM

Book Signing with Nick Tasler

Executive Coffee Break

10:30 AM-11:30 AM

"A Look Toward the Future" with NHPCO's President & CEO Edo Banach

11:30 AM-1:15 PM

Complimentary Boxed Lunch

11:30 AM-1:30 PM

Regulatory Consultations

12:00 PM-1:00 PM

Bereavement Professional

CEO/Executive Director

Certified Nursing Assistant

Clinical and Operations Management

Development/PR/Marketing

Education/Research/Academics

Finance/Information Systems

Global Partners Lunch

Integrative & Rehabilitation Therapies

Nurse

Pharmacist

Physician/Advanced Practice Practitioner

Quality Assessment/Performance Improvement

Social Worker

Spiritual Caregiver

Volunteer/Volunteer Management

1:30 PM-2:30 PM

Continual Leadership Development for Seasoned Executives: How to Keep Your Leadership Fresh and Innovative
Brent Brady, MHA, CHPCA, PCC and Sue Lyn Schramm, MA

Facing It Head On: Managing the Risks and Obligations Posed by Internal Complaints and the 60 Day Repayment Rule
Meg S.L. Pekarske, JD and Karla Pinkerton, JD

View from the C-Suite: What's My Role in Fundraising?
Joni King and Chris Rollins, MBA, CFRE

Diverse Models of Home-Based Palliative Care: Key Principles from Four Programs for Impact on Quality and Cost
Diane E Meier, MD, Dana Lustbader, MD, Richelle Nugent Hooper, MBA, MSN, FNP, ACHPN, Donna Stevens, BS and Robert Parker, DNP, RN, CENP, CHPN

Beyond Measuring: Improving through PIPs
Lin Simon, PhD, RN, CHPN

Solving Your After-Hours RN Dilemma: A New 7-Day RN Case Management Model
Charles Lee, MA, MBA, Rhonda G White, MPH, BSW, CHC and Jason D'Auria

CANCELLED _Sustainability Matrix Mapping: A Strategic Approach to Assessing Programmatic Mission and Margin
Dorothy (Dottie) Deremo, RN, MSN, MHSA, FACHE

The ACO - Hospice Partnership Model for Success
Linda L Ward, MSW

Defining, Integrating and Measuring Quality Spiritual Care
George F. Handzo, MA, MDiv

1:30 PM-4:30 PM

Executive Leadership Workshop with Nick Tasler: "Think Strategically - Act Decisively: Diving Deep" (Requires Separate Registration)

2:45 PM-3:45 PM

Improving Communication Practices and Avoiding Common Pitfalls in Hospice Audits, Investigations and Litigation
Rob Castle III, JD and Jamie R. Welton

2017 Hospice Medicare Updates from CGS
Nykesha Scales, MBA and Sandy Decker, RN, BSN

Communication Skills and Strategies for Development
Melissa DelaCalzada, MBA and Shauna Chabot, MBA, CFRE

Palliative Care - Maximizing Its Value in Building Strategic Partnerships
Phaedra F Kunze, Laura Patel, MD, Tracie L Schwoyer-Morgan, DNP, ANP-BC and Bill C Musick, BS, MBA, CHC, CHPC

Journey to the Gemba: Engaging in Lean Activities
Amy Cannizzo-Brennan, MSN, RN, CPHQ and Jacqueline Marie Lopez-Devine, RN, MSN

Latinos and End-of-Life Care and Decision Making
Nora Luna, M.Ed.

Hospice Revenue Cycle: Managing New Cash Flow Complexities
M. Aaron Little, CPA

2017 Hospice Medicare Updates from NGS
Corrinne Ball, RN, CPC, CAC, CACO

2017 Hospice Medicare Updates from Palmetto GBA
Dan George, Charles Canaan, MPH, RN, APM, CCA, CPC and Kim Campbell, MA, MHP

4:00 PM-5:00 PM

Building an Exceptional Executive - Physician Team
James A Avery, MD, CMD, FACP, FCCP, FAAHPM and Ron Cottrell, MBA

Hospice Consolidation Transactions from Soup to Nuts
Meg S.L. Pekarske, JD, Larri Broomfield, JD and Adam Konrad, JD/LLM

Social Media and Online Fundraising
Melissa DelaCalzada, MBA and Deborah McGlauflin, bCRE-Pro

Working with Payers to Build Your Community-Based Palliative Care Program
Tom Gualtieri-Reed, MBA and Lori Yosick, LISW-S, CHPCA

Fall Prevention: Education and Implementation for Improved Results
Patricia Talone, MSPT and Terre L. Mirsch, MS, BSN, NEA-BC, CHPN, CHPCA

Breaking from Tradition: Preventing Hospital Readmissions and Managing Chronic Illness in a World of Value-Based Care
Elizabeth Fowler, MPH and Susan Swinford

Tales From the NHPCO Relatedness Posse
Robert Friedman, MD, HMDC, FAAFP, FAAHPM

Out of the Box Outreach to Faith Communities
Kim R. Vesey, RN, MS, CHPN and Betsy Barton, MPH

Managing Pharmacy Costs Before They Manage You!
Jason M Kimbrel, PharmD, BCPS

5:00 PM-7:30 PM

Welcome Reception with Exhibitors

Tuesday, May 2, 2017

7:00 AM-9:00 AM

Breakfast Bites with Exhibitors

7:00 AM-2:00 PM

Event Desk

7:00 AM-5:00 PM

Registration, Marketplace, Exhibitor, NCHPP Ribbons and MLC Mobile App Desks

8:30 AM-10:00 AM

Plenary with Eugene Robinson "Today's News: Post Election Perspectives on Who's Up, Who's Down and What's Really Going On"

10:00 AM-10:30 AM

Coffee Break with Exhibitors

10:30 AM-12:00 PM

The Times They Are a Changin’: Strategic Leadership in the Value-Based Care Era
Kathy Brandt, MS

CMS Update
Judi Lund Person, MPH, CHC, Michael Plotzke, PhD, Annette Synder, PhD, MSN, CFNP, Cindy Massuda, JD, Charles Padgett, RN and Shayne S. Brannman, MS, MA

Memorial Giving and Grateful Families
Joni King and Chris Rollins, MBA, CFRE

Paying for Outpatient Palliative Care, Making the Case For Cost Avoidance
Terri Warren, MSW, J. Kieffer, LCSW and Deborah L. L Owen, RN, CHPN

Sustaining Performance Excellence: Eliminating the Most Frequently Cited Regulatory Deficiencies
Margherita Labson, RN, MS, CCM, CPHQ, CGB

Hospice Financial and Clinical Strategies for Success Using Predictive Services Modeling
Kimberly Skehan, RN, MSN and Lisa Lapin

All's Well That Ends Well: An Interdisciplinary Approach to Extraordinary Care in the Last Seven Days of Life
Bernice M Burkarth, MD, HMDC, FAAHPM, Sandra Lee Huster, BA, Carla Cheatham, MA, MDiv, PhD, TRT, Brian W Jones, DHSc, CHPCA, Cathy Emmett, PhD, ARNP, ACHPN, Leanna Anderson, MSW, LICSW, Diane Snyder Cowan, MA, MT-BC, CHPCA, Melinda M. Gruber, MBA, PhD, Patricia Talone, MSPT, Dan Haire, RN, BSN, CHPN, Bridget Montana, MSN, APRN, FPCN, MBA and Amanda Dunnem, CNA

Strategies for Reaching Out to African American Communities
Cozzie King, Corey Kennard, MACM, Apollo Townsend Stevens, DNP, RN and Geoffrey Coleman

Medication Management Stewardship: Optimizing Clinical, Economic and Humanistic Outcomes in Advanced Illness
Mary Lynn McPherson, PharmD, MA, MDE, BCPS, CPE

12:00 PM-2:00 PM

Regulatory Consultations

12:15 PM-1:45 PM

Lunch with Exhibitors

2:00 PM-3:00 PM

Become a High Performing Leader: Yes You Can!
Lois Bentler-Lampe, MS, RN-BC

OIG Hospice Priorities - Enforcement and Defense Lawyers' Perspectives
Howard Young, JD, Laura Ellis, JD and Zane Memeger, JD

Funding Your Mission Through Grants, Contracts and Major Donors
Kathy Brandt, MS and Kimberly Acquaviva, PhD, MSW, CSE

Hospices as Providers of Community-Based Palliative Care: Exploring the Ins and Outs
Jeanne S. Twohig, MPA, Richelle Nugent Hooper, MBA, MSN, FNP, ACHPN, Jennifer Ritzau and Anne Monroe, MHA

Putting the "Why" First: An Organizational Strategy to Drive Growth, Retention and Culture
Mike Fleming

From Fringe To Core, A Story of Radical Change in Patient Care
Jacqueline Marie Lopez-Devine, RN, MSN and Eileen Delrosario, MSN, RN

Why Supervision Matters: The Impact of Management Structure on Hospice Social Work Practice and Patient Outcomes
Nancy Flowers, MSW, LCSW, Leanna Anderson, MSW, LICSW, Susan Bruno, MSW, ACSW, LCSW and Reid M. Jacobs, MSW, LSW, ACHP-SW

CANCELLED _Cannabis, Palliative Care and Hospice
Elizabeth Dost, RN and Maryam Qayum, MD

ACOs and Advanced Payment Models: What Hospice Leaders Need to Know Now
Sue Lyn Schramm, MA

3:15 PM-4:15 PM

Board Excellence: Key Assessments for a Top Performing Board
Bill C Musick, BS, MBA, CHC, CHPC

Evaluating and Planning for Discharge
Roseanne Berry, MS, RN and Charlene Ross, MBA, RN, MSN

Developing a Major Gifts Program for Your Organization
Bonnie J Jess Lopane, CFRE

Predictive Analytics for Patient Selection and other Population Health Approaches to Advanced Illness Management
Terri Maxwell, PhD, APRN and Ian Duncan, FSA, FIA, FCIA, FCA, MAAA

The Unexpected Journey for CA Hospices: Legalizing the "End of Life Options Act"
Janet Jones, RN, BSN, FAAMA

Creating a Culture of Caring: Entering the World of a Person Living with Dementia
Susan DeMoya, MSN, RN, CHPN and Jennifer Alig, BSN, RN, MEd, CHPN

Practices and Tactics in Government Investigations and Qui Tam Cases
Rob Castle III, JD and Jamie R. Welton

Tackling Hospice Under-Utilization Among Underserved Communities: Lessons Learned from the HOPE Demonstration
Michelle Drayton, RN, MPH and Rosemary Baughn, MSN, RN

The Visit Structure and the Creation of a Synthetic Training Space
Andrew Reed, CPA/System, Analyst

3:30 PM-5:00 PM

Regulatory Consultations

6:30 PM-11:55 PM

National Hospice Gala/Dinner, Silent and Live Auction

Wednesday, May 3, 2017

7:00 AM-9:00 AM

Breakfast Bites

7:30 AM-12:30 PM

Registration, Marketplace, Exhibitor, NCHPP Ribbons and MLC Mobile App Desks

Silent Auction Pickup

8:30 AM-9:45 AM

Closing Plenary - TBA

10:00 AM-11:00 AM

11A

Overview of the Department of Veterans Affairs (VA) Memorial Benefits
Kimberly Wright and Julian Wright

11B

Top Five Hospice Risk Areas: What you Need to Know and Do Now
Lynn Stange and Jason Christ, JD

11C

I Cannot Take Another Death
Tracey Wheatley, RN, CHPN and Diane Snyder Cowan, MA, MT-BC, CHPCA

11D

Organizational Culture: Your Asset or Your Liability?
Samantha Bechtel, LISWS, ACHPSW, GCC

11E

The First 100 Days are Over. Now What?
Sharon Pearce

11F

Thinking Outside the Box: The Collaborative and Creative Use of Staff and Volunteers in a Bereavement Program
Deborah Geffen-Jones, AA, NCBF and Dawn A. Tippett, MSW, LCSW-C, CT

11G

Educating Physicians and Patients to Discuss Advance Directives
Stan C. Massey, BA and Tim Short, FAAFP, FAAHPM, MD

11H

Developing a Culture of Excellence: One Coaching Conversation at a Time
Sarah McKinnon, MA

10:30 AM-12:00 PM

CE/CME Desk

11:15 AM-12:15 PM

12A

Lessons Learned: Staying Alive Operationally in the Business of Death
Kathy Postiglione, MBA, BSN, CHC, Cristoval R Jimenez, RHIA, Rachel Rogers, MSW and Lindsay Cole, RN, BSN, DON

12B

Hot Regulatory Topics
Judi Lund Person, MPH, CHC and Jennifer L Kennedy, MA, BSN, RN, CHC

12C

From 0 to 100 in 66 months: Change in a Blink of an Eye
Tim Snyder

12D

Evidence-Based Practice in Hospice and Palliative Care: A Leadership Perspective
Paul D Longenecker, RN, MBA, PhD

12E

From Constituent to Influencer - Cultivating Strong, Meaningful Relationships with Elected Officials
Sharon Pearce

12F

Vietnam Veterans: Challenges Then and Now
Irene Henderson, RN, BSN, MSHSA and Benjamin Knisely, BA, MSSM

12G

Preventing Live Discharges of Eligible Patients: The Value of the Ethics Committee
Russell E Hilliard, PhD, LCSW, LCAT, MT-BC, CHRC

12H

Going Beyond “Thank You For All You Do” to Protecting Teams from Burnout, Compassion Fatigue and Low Morale
Carla Cheatham, MA, MDiv, PhD, TRT