Monday, September 18, 2017: 3:15 PM-4:45 PM
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Faculty:
Sarah McSpadden, RN, MSN, MHA
,The Elizabeth Hospice, Escondido, CA
Hospices today are part of an ever changing healthcare landscape; they must be innovative and compliant while delivering the best quality outcomes for patients and families. This session will discuss the requirements of a compliance program, the expectations of delivering quality patient care and the realization that a compliant organization may not be delivering quality outcomes for patients and families.
Learning Objectives:
1. Verbalize understanding of all required elements of a compliance program and hospice OIG risk areas
2. Identify quality metrics specific to the delivery of patient care
3. Develop audits to meet compliance and quality metrics