Developing a Culture of Safety: The First Step on the Road to a Culture of Excellence

Friday, March 30, 2012: 11:00 AM-12:00 PM
National Harbor 2 (Gaylord National Resort and Convention Center)
Primary Presenter:
Margherita Labson, RN, MS, CCM, CPHQ, CGB
Area of Emphasis: Executive Leadership
Learning Objectives:
1. Identify the impact of healthcare reform on the demand for high reliability organizations
2. Define the components of a culture of safety
3. Describe the role of leadership in developing an organizational culture of safety
Research has defined how High Reliability Organizations produce sustained excellence over time, but no healthcare organizations function at this high level of sustained safety.  How do we create the blueprint for hospices to build high reliability?  Explore the responsibility of governance in developing a Culture of Safety where trust, accountability, and a collective mindfulness effectively manages very serious hazards well and discovers and fixes unsafe conditions early.
See more of: 60-minute session
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