Saturday, May 2, 2015: 10:00 AM-10:30 AM
National Harbor 4/5 (Gaylord National Resort and Convention Center) - 3rd Floor
Primary Presenter:
Sandra Huster, BA
,
Covenant Hospice, Inc, Pensacola, FL
Many hospices utilize volunteers to "tuck-in" home patients prior to the weekend. This innovative program engages volunteers who "check-in" with primary caregivers of facility patients monthly. Volunteers use a rounding log and ask questions related to quality of care, improvement in pain and symptom control and communication. Caregiver concerns are identified and improvements are made immediately resulting in improved care and increased family satisfaction. In a quick 30 minutes you will go home with tools and procedures needed to implement this program in your hospice, at no cost.
Learning Objectives:
1. Discuss the process for implementing a "Check-in" program, utilizing volunteers to make monthly calls to primary caregivers of facility patients
2. Explain the potential outcomes of these calls in improving hospice care in facilities and increasing family satisfaction
3. Utilize tools and materials at no cost to the hospice
CE/CME: Nurse and Social Worker
See more of: 30-minute Session