2015 Management and Leadership Conference

Tuesday, April 28, 2015

6:30 AM-8:30 AM

6:30 AM-6:00 PM

8:30 AM-5:00 PM

MDP

NHPCO's Hospice Manager Development Program's (MDP) Foundational Course - Day 1
N. Joel Fry, MSW, LISW, Jennifer Kennedy, MA, BSN, RN, CHC and Pam Barrett, ACSW, FACHE

12:00 PM-1:00 PM

MDP Luncheon

Wednesday, April 29, 2015

7:00 AM-9:00 AM

Morning Refreshments for Leadership Matters

Morning Refreshments for MDP

7:00 AM-6:00 PM

Marketplace Open

Registration, Events Desk & NCHPP Desk Open

8:30 AM-5:00 PM

MDP

NHPCO's Hospice Manager Development Program's (MDP) Foundational Course - Day 2
Pam Barrett, ACSW, FACHE, N. Joel Fry, MSW, LISW and Jennifer Kennedy, MA, BSN, RN, CHC

9:00 AM-12:00 PM

PC02

What to Expect and How to Be Prepared – A Hospice Leader’s Guide to Government Investigations
Howard Young, J.D., Bill Musick, BS, MBA, CHC, CHPC and Robert DeConti

PC03

Organizational Ethics in Hospice Care: Using Core Values to Define Your Program's Performance Goals
Timothy Kirk, PhD, Jennifer Ballentine, MA, Joan Harrold, MD, MPH, FACP, FAAHPM and Krista Harrison, PhD

PC04

Medicare Cost Report: Overview and Chart of Accounts
William Cuppett, BSBA, Elisabeth Lapin and Mark Sharp, CPA

PC05

Community–Based Palliative Care – Strategic Approaches: Sustainable Outcomes
Donna Stevens, BS, Christopher Kerr, MD, PhD, John Tangeman, MD, FACP and Judith Skretny

9:00 AM-4:30 PM

Leadership Matters: Skills, Competencies and Strategies for New Hospice Executives
Claire B. Tehan, MA, Jeannee Parker Martin, RN, MPH and Rafael Sciullo

9:00 AM-5:00 PM

PC01

ICD-10 Bootcamp for Hospice and Palliative Care
Jean Acevedo, LHRM, CPC, CHC, CENTC

12:00 PM-1:00 PM

Leadership Matters Luncheon

MDP Luncheon

1:30 PM-4:30 PM

PC06

Medicare Cost Report: Completion and Using as a Management Tool
William Cuppett, BSBA, Elisabeth Lapin and Mark Sharp, CPA

PC07

Legal Aspects of Marketing: Advantages, Consequences and How PPACA has Impacted the Rules
Connie A. Raffa, JD, LLM

PC08

Hospice Revenue Cycle Management
M. Aaron Little, CPA

PC09

Ethics for Hospice Managers (An MDP Level I Module)
Paul Longenecker, RN, MBA, PhD

5:30 PM-7:00 PM

HAN Event: Medicare Technical Reports: What They Mean for Future Hospice Payment Changes

Thursday, April 30, 2015

CMS Update
Judi Lund Person, MPH, Zinnia Harrison, Annette Synder, PhD, MSN, CFNP, Michael Plotze, PhD, Thomas Christian, PhD, Joan Teno, MD, MS and Cindy Massuda, JD

Is Your Program Effective: Goal Driven Plans of Care in Bereavement
Diane Snyder Cowan, MA, MT-BC

Access to Future Hospice Patients: The Challenges and Can It be Profitable in Today’s Environment and with Current Payers?
James Ridenour, CPA and Anne Hochsprung, CPA

Time to Rekindle Your Core Values? How to Make it Happen
Lizabeth Sumner, RN, BSN, MA, ORGL and Janet Jones, RN, BSN, FAAMA

Circle of Life Award – An Inside View
Martha Twaddle, MD, FACP, FAAHPM, Lori Bishop, RN, CHPN, Catherine Hamel, MA and Suzi Johnson, MPH, RN

11:30 AM-12:00 PM

Do You Suffer from Boredom in the Boardroom?
Debra Anthony Larson, MSW

Assessing Your HIPAA Compliance Risk
Jennifer Kennedy, MA, BSN, RN, CHC

A Different View of the Hospice Item Set
Eugenia Smither, RN, BS, CHC, CHE, CHP

The Cost of Setting Your Hair on Fire: Why Additional Resources May Not be the Answer
Deborah DiNenna, RN

Engaging Your Community through We Honor Veterans
Gwynn Sullivan, RN, MSN and Rebecca Trout

Add Your Voice - NHPCO Expands Its Palliative Care Resources
Judith Skretny

Ethical Challenges of Hospice Managers: A Retrospective Review
Paul Longenecker, RN, MBA, PhD

Social Media Marketing for Hospice Providers
Amanda Bow, MBA and Alex Caruso

Book Signing with Patti Moore at Marketplace

12:00 PM-1:00 PM

Complimentary Boxed Lunch

12:15 PM-1:30 PM

Allied Therapist - NHPCO Complementary Therapy Survey Results

Bereavement Professional - Is Your Bereavement Program Survey-Ready?

CEO/Executive Director/President - What Keeps You Up at Night?

Clinical and Operations Management - Hospice and Palliative Care Role as a Linkage in Population-Based Health

Development/PR/Marketing - Opportunities and Successes in a Changing Hospice Landscape

Finance/Information Systems - Medicare Cost Report (New and Improved?) and ICD-10 (Bigger and Better?)

Nurse and Hospice Aide (CNA) - Developing a Nurse Case Manager Mentoring Program

Pharmacist - Updating the Pharmacist's Role in the Palliative and Supportive Care Statement

Physicians/Advan"Hot Topics" in Medical Care

Quality Assessment/Performance Improvement -Creating your Quality Culture using the Hospice Quality Reporting Program

Social Worker - Social Work and Spirituality

Spiritual Caregiver - A Spiritual Care Counselor Can Do That? Using Strategies for Spiritual Care Counselors to Extend IDT and Strengthening Community Education, Outreach and Marketing

Volunteer/Volunteer Management - Innovations in Hospice Volunteer Services

1:45 PM-3:00 PM

Plenary II - The Future of Hospice and Palliative Care with J. Donald Schmacher, PsyD and Industry Leaders

2:00 PM-3:00 PM

Regulatory Consultations

3:15 PM-4:15 PM

What Were They Thinking?
Jay Mahoney, MPA

Medicare Hospice Updates from CGS
Shonda Brummer

Medicare Hospice Updates from National Government Services (NGS)
Corrinne Ball, RN, CPC, CAC, CACO

Medicare Hospice Updates from Palmetto GBA
Kim Campbell, Charles Canaan, MPH, RN and Marilyn Jeske

CAHPS® Hospice Survey Development, Content and Applications in Hospice Quality Improvement
Rebecca Anhang Price, PhD, Joan Teno, MD, MS and Carol Spence, PhD

Take the Challenge: Building a Sustainable Business Model for Pediatric Hospice
Lizabeth Sumner, RN, BSN, MA, ORGL, Diane Parker, RN, MSN, NE-BC, CHPN, CHPPN and Holly Davis, MS, APRN

Hospice and Part D: How You Can Influence Hospice Policy
Karen E. Davis and Judi Lund Person, MPH

Billing Opportunities for Palliative Care
Jean Acevedo, LHRM, CPC, CHC, CENTC

Coaching For the Future: Leadership and Teamwork at End of Life
Martha Rutland, DMin and Donald Hohne, MDiv, BCC, PCC

Building Partnerships to Expand Hospice Palliative Care Globally
Gwynn Sullivan, RN, MSN and Catherine Hamel, MA

4:30 PM-5:00 PM

NHPCO EDGE "Meet and Mingle"

5:00 PM-7:30 PM

Welcome Reception with Exhibitors

Friday, May 1, 2015

7:00 AM-8:30 AM

Morning Refreshments

7:00 AM-5:00 PM

DCP Audio Sales Open

Marketplace Open

Registration, Events Desk & NCHPP Desk Open

8:30 AM-10:00 AM

Plenary III - From Evidence to Impact: Transitional Care for Chronically Ill Older Adults with Mary Naylor, PhD, FAAN, RN

10:00 AM-11:00 AM

Morning Break with Exhibitors

10:00 AM-1:00 PM

EDGE Consultations

11:00 AM-12:00 PM

Futuring: Developing Critical Skills for the 2020 Leader
Joyce Sutton, MS, M.Ed.

Hot Regulatory Topics
Judi Lund Person, MPH and Jennifer Kennedy, MA, BSN, CHC, LNC

Driving Improvement in Hospice Using Lean Philosophy and Principles
Linda Simon, PhD, RN, CHPN and Catherine Hamel, MA

Determining Your True Cost of Providing Hospice Services
Gary Massey, CPA and Kelly Dennis, CPA

Hospice CAHPS and Customer Service. The Agrace Hospice Roadmap for Patient and Family Centered Care
Katherine Northcutt, RN and Andrea Wipperfurth, RN, BSN, CHPN

Palliative Care Legal Requirements, New State Laws and How to Partner with ACOs and Medical Homes
Connie A. Raffa, JD, LLM

Genuinely Speaking: How YOU Make Your Message Memorable
Ron Culberson, MSW, CSP, CPAE

Content is King: Strategies to Boost Your Message
Andrew A. Duncan, MA, Melissa DelaCalzada, MBA and Amy Tribbett

12:00 PM-2:15 PM

Networking Lunch with Exhibitors

12:30 PM-5:00 PM

Regulatory Consultations

1:00 PM-2:00 PM

Ask the Quality Experts - An Open Forum with NHPCO Quality and Standard Committee

2:15 PM-3:15 PM

New Care Continuums for Success in a Changing Health Care Landscape
William Finn, MBA and Kent Anderson, MBA

How to Win a Hospice Eligibility Case: What Arguments Are You Leaving on the Table?
Meg S.L. Pekarske, JD and Bryan K. Nowicki, JD

Social Work Assessment Notes: An Outcomes Based Hospice Documentation System
Ellen Martin, PhD(c), RN, CPHQ and Angela Hansen, LCSW, ACHP-SW

Multi-Hospice Networks: A Model for Collaboration in Challenging Times
Charles Lee, MA, MBA, Chris Comeaux and Jon Wood, CPA

Planning for Success during Uncertain Times: How to Engage Everyone in Developing Strategic Plans
Sue Lyn Schramm, MA and Ann Mitchell, MPH

Putting Down Roots: The Proper Positioning Of Community-Based Palliative Care in the American Healthcare Continuum
Stephen Leedy, MD, FAAHPM, HMDC and Rana McClelland, MBA

Clinical Ladder to Excellence
Monica L. Anderson, RN, BSN, MBA, CHPCA

Crisis Communications and the Media
Jon Radulovic, MA, Anita Brikman and Amanda Bow, MBA

3:30 PM-4:30 PM

CEO Succession: A Case Study in a CEO Transition and Transforming a Hospice Organization
James Ridenour, CPA and Susan R. de Cuba, MA, ACHE

It's Time for a Tune-Up: Re-Evaluating Hospice Contracts for Today's Enforcement Climate
Meg S.L. Pekarske, JD and Bryan K. Nowicki, JD

Spiritual Care by the Numbers: Measuring Productivity and Outcomes in Spiritual Care
C. Brandon Brewer, MDiv

Accountability Structures: The Difference Between Organizational Accomplishment or Mediocrity
Andrew Reed, CPA

Exploring the Provision of Rural Hospice Care in an Evolving Policy Environment
Judi Lund Person, MPH, Alana Knudson, PhD, Brad Gibbens, MPA and Sandy Kuhlman, BSN, RN

Promoting Palliative Care to Ignite Earlier Engagement
Stan C. Massey

Having a Conversation: A Peek Inside a Multi-Generational IDG
Vicki Merrill, LCSW, ACHP-SW and Brian Jones, DHSc, CHPCA

What's Your Organization's Brand Vision?
Katherine Brandt, MS

4:30 PM-5:30 PM

EDGE Consultations

7:00 PM-11:00 PM

National Hospice Foundation Gala

Saturday, May 2, 2015

7:30 AM-8:30 AM

Morning Refreshments

7:30 AM-12:00 PM

DCP Audio Sales Open

Marketplace Open

Registration, Events Desk & NCHPP Desk Open

8:30 AM-9:45 AM

Closing Plenary - Play@Work: Unleashing Growth through Creativity and Innovation with Kevin Carroll, MS

9:00 AM-10:30 AM

NHPCO EDGE Consultations

10:00 AM-10:30 AM

11A

Rescue Solutions for Leaders
Cathy Stauffer Wozniak, MPH, MBA and Carolyn Simons, BA

11B

Issuing the ABN in Hospice Care
Jennifer Kennedy, MA, BSN, RN, CHC

11C

"Check-in" and Improve Family Satisfaction of Hospice Care in Facilities
Sandra Huster, BA

11D

Virtual Teams: Benefits and Challenges
Sandy Kuhlman, BSN, RN and Linda Rock

11E

Plans for Palliative Care Accreditation
Tomasina Chamberlain, RN, MSN, MBA, CHPCA

10:30 AM-11:00 AM

Book Signing with Kevin Carroll at Marketplace

10:30 AM-1:00 PM

CE/CME Desk and Gala Item Pick-up Desk Open

10:45 AM-11:45 AM

12A

Continual Leadership Development for Seasoned Executives: How to Keep Your Leadership Fresh and Innovative
Brent Brady, MHA, MDiv, MCCT, PCC, CEC, CT and Sue Lyn Schramm, MA

12B

Managing the Complexities of the General Inpatient Level of Care
Patricia Gibbons, BSN, CHPN and Annette Kiser, MSN, RN, NE-BC

12C

CANCELLED

12D

The Care Journey in the Assisted Living Setting
Jennifer Stonebrook, MSHS, CHPCA and Julia Bartel, MSN, ACHPN, CHPCA, FPCN

12E

A Model for Mission Mastery: Ignite, Navigate and Reach Your Organization's Vision
Laura Mosby, MSW, LCSW and Brianna D. DeLaRosa, MSW, LCSW

12F

An American Palliativist in Ireland: Learning a Different Perspective on Medical Caring from Across the Atlantic
Todd Cote, MD, HMDC, FAAHPM, FAAFP

11:00 AM-12:00 PM

Regulatory Consultations