Session: Excellence in Hospice Volunteer Programs: Hardwiring Leadership Skills and Best Practices (26th Management and Leadership Conference, Navigating the Sea of Change)

Thursday, April 7, 2011: 1:30 PM-3:00 PM

Primary Presenter:

Kathleen Roble, MS

Co-Presenter:

Sandra L. Huster, BA

Area of Emphasis: Workforce Excellence
Learning Objectives:
1. Identify at least three leadership skills required for successful volunteer management
2. Explain at least three principles of excellence for hospice volunteer programs
3. Implement at least one best practice learned in your own hospice volunteer program

The number one reason that volunteers leave organizations is that their volunteer leaders do not know how to lead. This session will identify leadership skills required for successful volunteer management and will provide take-home tools for implementing best practices. The presenters lead two of the largest hospice volunteer programs in the country, providing leadership for over 5600 volunteers.

See more of: 90-minute workshop

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