The Cost of Setting Your Hair on Fire: Why Additional Resources May Not be the Answer

This session will focus on balancing two of the major costs for hospice organizations: Direct Labor and Patient Related Expenses. First, maintaining direct labor costs can be difficult with static staffing and unstatic census. Having a fluid model is imperative to successfully managing labor costs while ensuring excellent patient and family centered care. For patient related expenses, hospice programs are responsible for expenses related to the diagnosis. The front line staff must be knowledgeable about the cost of items and be able to assist the hospice in managing at or below budget while providing all the necessary items to maintain the plan of care and assist with reaching patient and family goals.