Tuesday, May 2, 2017: 2:00 PM-3:00 PM
Lincoln East (Washington Hilton) - Concourse Level
Faculty:
Mike Fleming, Amedisys Hospice, Chandler, AZ
Too often, organizations place their emphasis on the “what” or the “how” as they seek to achieve their objectives. Whether you’re looking to grow referral volumes, spark employee engagement and retention, or connect with your community, a focus on your “why” can be a significant difference maker. In this session, we’ll explore the power behind understanding and leveraging “why” as a core differentiator and cultural driver, and we will review core strategies for connecting these dots across a variety of internal audiences, including your management, outreach/sales teams, and clinicians.
Learning Objectives:
1. Articulate the significance of focusing on the "why," including both scientific principles and real-world examples
2. Identify specific internal audiences for whom a focus on the "why" can make a tangible impact on organizational results
3. Build specific strategies for identified target audiences to build/bolster a "why" culture
CE/CME: Nurse, Physician and Social Worker