How Commitment and Accountability = Quality Care and a Healthy Bottom Line

Saturday, March 31, 2012: 10:00 AM-11:30 AM
National Harbor 10 (Gaylord National Resort and Convention Center)
Primary Presenter:
Rod McFain, B.A.
Co-presenters:
Joyce M. Crump, RN, CHPN and Janie Mahoney, BS
Area of Emphasis: Organizational Excellence
Learning Objectives:
1. Communicate the importance of commitment and accountability to their staff
2. Discuss organization-wide commitment and accountability
3. Describe how commitment and accountability impacts clinical results
High quality care and a healthy bottom line can, and should, coexist.  Using specific, measurable, realistic and deadline-oriented objectives, this presentation will detail how CEOs, clinical directors, finance managers and performance improvement specialists can utilize commitment and accountability to create an actionable methodology for excellent patient care and a positive financial margin.  Participants will learn how a hospice with an ADC of approximately 100 engages and leads staff to achieve the very highest level of patient care while practicing financial stewardship resulting in healthy margins.
See more of: 60-minute session