Repairing a Flat Orientation: Strategies for Servicing Your Hospice Onboarding Program

Thursday, March 29, 2012: 9:45 AM-11:15 AM
National Harbor 2 (Gaylord National Resort and Convention Center)
Primary Presenter:
Joyce Sutton, MS, M.Ed.
Co-presenters:
Sarah McKinnon, MA and Ellen Barnard
Area of Emphasis: Workforce Excellence
Learning Objectives:
1. Assess the need for a major orientation overhaul
2. Identify problem areas and challenges that need to be addressed
3. Determine the components and major drivers of a successful orientation program
Do you need to get your new employees up to speed faster? Do you spend a lot of time and money in the ‘training and hiring’ loop? Is your orientation program where you want it to be? Managers are often pushed to integrate employees into the organization as fast as possible. Orienting new employees effectively is critical to the success of the employees and the company. A well-designed, fun and engaging orientation program has a measurable impact on quality, retention, safety and service. This session will outline key components of a successful orientation program and discuss the realities of developing such a program in a strategic hospice environment.
See more of: 90-minute workshop