90-minute workshop

Thursday, March 29, 2012

9:45 AM-11:15 AM


2B
Regulatory Hot Topics
Jennifer Kennedy, MA, BSN, RN and Judi Lund Person, MPH

2C
What Does 'Safe' Hospice Care Look Like?
David Casarett, MD, MA, Joan Teno, MD, MS and Carol Spence, PhD

2D
LEADing Opportunities with Researchers, Physicians and Marketers
Martha Vetter, Stan Massey, Kristin Stricker, Richard Chesney, MBA and David Fisher

2F
Embracing the Best Practices: An Introduction to the Nonprofit Standards for Excellence®
Amy Coates Madsen, MA and Bill Musick, BS, MBA

2G
The Challenge of Becoming a Great Manager
Richard Maxwell III, MHA

2H
Repairing a Flat Orientation: Strategies for Servicing Your Hospice Onboarding Program
Joyce Sutton, MS, M.Ed., Sarah McKinnon, MA and Ellen Barnard

2I
Hospice, Palliative Care and Healthcare Reform: What has Changed, What Might Change and What You Can Do About It
Marci S. Thomas, CPA and Barbara H. Lebow, Esq

2J
Practice Management: Improving Effectiveness and Efficiency
Amber Jones, MED and Julie King, BS, (MBA, in, process)

2K
Effective Communication: The Key to Personal and Organizational Success
Judith Skretny, M.A.

2L
Developing and Sustaining Your Hospice Organization's Ethics Committee
Patrick Smith, MDiv, MA, PhD(c), Jennifer Ballentine, MA and Timothy Kirk, PhD

2M
What Remarkable Organizations Do, That Others Don’t
Jeannee Parker Martin, RN, MPH and Gretchen Brown, MSW

2:15 PM-3:15 PM


4B
Making the Right Related Determinations in Hospice: How to Do it and Why it is So Important
Joy Barry, RN, MEd, LNC

Friday, March 30, 2012

11:00 AM-12:00 PM


7F
Creating a Culture of Employee Problem Solving and Accountability
Claire B. Tehan, MA

3:15 PM-4:45 PM


9A
Battle Fatigue: A Perspective on Change and Renewal
Claire B. Tehan, MA

9B
Don’t Get Burned! Clinical Process and Documentation Hot Topics for Managers
Annette Kiser, MSN, RN, NE-BC and Jennifer Kennedy, MA, BSN, RN

9F
The Proper Care and Feeding of Your Hospice Houses: How to Maximize Performance
Stephen Leedy, MD, FAAHPM, Donna Jolly, PharmD, Mary Heath, RN, BS, CPHQ and Amie Miller, RN, BSN

9G
Do You Trust Your Team? Does Your Team Trust You?
Gregory Wood, M.S., L.B.S.W., Rex Allen, MA, Tandra Chandler, Sandra L. Huster, BA, Anne Hochsprung, Daniel Maison, MD, FAAHPM, Bonnie Meyer, DMin, BCC, Bridget Montana, MSN, APRN, FPCN, MBA, Mary Lou Proch, EdD, MSN, Sue Zimmerman, Teresa Wheatley, RN, CHPN and Sherri Weisenfluh, LCSW

9H
Competency By Proxy: Where Is Mr. Rogers When You Need Him?
Mary Beth Keane, MA

9L
Ethics and Marketing: Your Hospice and NHPCO's Position Statement
Marion Keenan, MA, MBA, Ben Marcantonio, MS, MEd, MFT and Eleanor Canning, RN, BSN

Saturday, March 31, 2012

10:00 AM-11:30 AM


11A
CEO and CMO a Match Made in Heaven ....or Hell: The Sequel
Chris Comeaux and Janet Bull, MD

11D
Benchmarks for Hospice Volunteer Programs: How Does Your Program Measure Up?
Sandra L. Huster, BA, Stacy Groff, MNM, Lisa Scotese Gallagher, RN, BSN, Sarah Varick, CAVS, Jennifer Jackson, MEd, BSW and Bobbi Wexler

11F
Leadership Secrets for a Tough Economy: Practical Steps to go from Good to Great, Better to Best
Wayne Olson, JD

11H
Keeping Quality Hospice Employees: Educating More With Less
Susan Bruno, MSW, ACSW, LCSW and Karen Lo, MS, BA, RN

11J
Developing a Concurrent Palliative Care Program in an ACO Model
Suzi Johnson, MPH, RN

11K
Engaging for Excellence: Integrating Outcomes In Your Organization
Deborah Owen, RN, Ann Pomper, MA, MBA and David Baehr, PMP