Creating a Culture of Employee Problem Solving and Accountability

Friday, March 30, 2012: 11:00 AM-12:00 PM
National Harbor 12 (Gaylord National Resort and Convention Center)
Primary Presenter:
Claire B. Tehan, MA
Area of Emphasis: Quality Assessment and Performance Improvement
Learning Objectives:
1. Describe the key outcomes of utilizing Work-Out process
2. Identify the steps of a successful Work-Out
3. Clarify leadership roles and responsibilities for creating a culture of accountability
Do you have the “right” people solving organizational problems? Does it take months to move forward with necessary changes?  Would you consider an alternative approach to problem solving? Work-Out, developed by General Electric, is a successful 5-step approach to problem solving and process improvement. Implementing Work-Out includes generating and securing a commitment from management to foster a culture emphasizing employee participation in problem solving and accountability for its implementation.
See more of: 90-minute workshop
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