“Not Ready Yet” and More: Turn Patient Barriers into Admissions

Friday, April 8, 2011: 11:00 AM-12:00 PM
Primary Presenter:
Polly Rehnwall, MA
Area of Emphasis: Access, Community Engagement and Marketing
Learning Objectives:
1. Identify the top barriers to hospice admission
2. Describe how hospice staff should handle objections to hospice care
3. List strategies to improve length of stay through more timely admissions
Many hospices think their ability to impact delays in patients/families starting hospice care is very limited. This session will address how to respond to barriers that patients and families present as well as help your admissions team address the top three barriers to timely admissions.
See more of: 60-minute session