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60-minute session

Thursday, April 7, 2011

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10:15 AM-11:45 AM


2B
CMS Update - Payment and Survey Issues
Judi Lund Person, MPH, Kim Roche and Lori Anderson

2E
Financial Skills for Non-Financial Managers
Teresa Craig, CPA

2I
Hospice on Capitol Hill: Meet the Hospice Action Network Lobbyists
Angie Truesdale, Jonathan Keyserling, Brooke Bumpers, JD, Susan Emmer, Candi Wolff, Jane Loewenson and Lisa Foster

11A
Leading Change - Motivating Staff in the Storm of Reform
Catherine Congo, MPA/HA

1:30 PM-3:00 PM


3I
Easy Hospice Advocacy From Home
Angie Truesdale

3:15 PM-4:15 PM


4A
Reorganizations - The Why, The How, The Benefit and The Pitfalls
James Ridenour, CPA and Nicole Bencik

4C
Improving Family Satisfaction by Meeting the Needs of Adult Daughters
Susan Bruno, MSW, ACSW, LCSW and Laura Mosby

4D
Talking About Hospice Without Talking About Hospice: Effective Marketing Strategies to Convey Messags and Meet Goals
Jason Clamme, Kimberly Paul, BSW and Clair Pasqualoni, RN, BS

4E
The Current State of Hospice Mergers and Acquisitions
Dexter Braff

4F
A Multidisciplinary Approach for Enhancing End-of-Life Care in Prisons
Susan Loeb, PhD, RN, Janice Penrod, PhD, RN, Christopher Hollenbeak, PhD, Carol Smith, DSN, CRNP and Pamela Spigelmyer, PhD(c), APRN, BC, CNS

4G
Do It Well. Make It Fun. Creating Excellence in All Processes
Ronald Culberson, MSW, CSP

4H
Employees Are Your Business: The Power of Engaging and Exciting Your Workforce
Denise Mariotti, BA

4I
Casting Your Net: Introduction to e-Advocacy
Tricia Harney, MA, MBA

4J
Reading the Stars: Setting the Compass for Community Collaboration Along the Continuum of Care
Deborah Owen, RN and Ann Pomper, MA, MBA

4K
The A to Z of Capital Campaigns: From Cities to Rural Areas
Susan Ware, CFRM and Paul Darryl Stith, J.D, CFRM

4L
Stabilize the Present and Create the Future: Education Strategies to Promote and Sustain Change
Mary Lou Proch, EdD, MSN

4M
Strategic Options for Hospice and Palliative Care in the Era of Accountable Care Organizations
Jane M. Gorwin, RN, BSN, MAOM, COS-C, CHC, Jade Gong and Kyle Allen, DO, AGSF

Friday, April 8, 2011

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11:00 AM-12:00 PM


6C
Quality Benchmarks and Comparison Data for Hospices
Melanie Merriman, PhD, MBA

6D
“Not Ready Yet” and More: Turn Patient Barriers into Admissions
Polly Rehnwall, MA

6E
Compensation and Benefits - An Update to Practical Suggestions for Compliance
Nicole Bencik

6F
Billing for Palliative Care Services: What Experience Has Taught Us
Amber Jones, MED, Anne Monroe, MHA and Mark Leenay

6H
Measuring Program Impact: The ACE Project (Advocating for Clinical Excellence: Transdisciplinary Palliative Care Education)
Shirley Otis-Green, MSW, ACSW, LCSW, OSW-C

6I
Legislative and Regulatory Town Hall Forum
Angie Truesdale, Judi Lund Person, MPH, Jonathan Keyserling and Jennifer Kennedy

6J
A Blueprint For Health Plans: How To Provide High Quality Community Based Advanced Illness/Palliative Care
Barry Baines, MD and Lynne Cuppernull

6K
Inspire. Motivate. Engage. Build. Gain Successful Strategies for Spreading the Hospice Message
Jean Anderson, Mary Wichmann, Timothy Richard, JD and Amy DuBois, PMP

6L
Adjusting Your Headlights – Using The “Switch” Framework for Hospice Leadership Strategies in a Changed Economy
Bill Musick, BS, MBA

6M
Social Media: The Basics Explored
Jon Radulovic, MA, Melissa Delacalzada, MBA and David Cherry

2:00 PM-3:00 PM


7C
Improving the Quality of Care for Short Stay Patients in Hospice: A QAPI Approach
Terri Maxwell, PhD, APRN, Terri Gross, RN and Mary Murphy, RN, MS, AOCN, ACHPN

7D
Standing Out in a Sea of Competitors
Martha Vetter and Susan Gdowik

7E
The Coming Tsunami? ICD-10: A Project Planning Model to Support the Transition
Deborah Owen, RN and David Baehr, PMP

7F
Are You Positioned for Growth?
Janet Carroll, MSN, RN, CHPN

7G
Expanding the Role of Nurse Practitioners in Hospice and Palliative Care
Beverly Douglas, ARNP, ACHPN, Susan Moffitt, ARNP and Richard Wacksman, MD

7H
Education: Put Your Money Where It Matters the Most
Peggy A. Patton, RN, BS and Cammie Rausch, RN, BSN

7J
PACE: Pathway to Successful Operations
Jade Gong and Karren Weichert

7K
Special Events are Fun, But…How to Build a Comprehensive Hospice Fundraising Program
Michael R. Morse II, MS, CHA

7L
Caregiver Training: Part of the Continuum That Can Set You Apart
Rafael Sciullo, MA, LCSW, MS

3:15 PM-4:15 PM


8A
Mentoring for a New Tomorrow
Kelly Fischer, BSN, CHPN and Carolyn Richar, MDIV, RN, BSN

8C
Social Work and Clinical Outcomes: How Do We Measure The Value of Social Workers in Hospice Care?
Barbara Ivanko, LCSW

8D
Working with Medicare Advantage Plans: Win-Win for Hospice, Payers and Patients
Lisa DiSalvo and Barbara Hiney

8E
The Hospice Cost Report - NHPCO Changes Recommended
Judi Lund Person, MPH, Gary Massey, CPA and Kelly Dennis, CPA

8F
Medication Waste - Public Safety and Cost Savings Opportunities in Hospice
Rebecca Lewis, BS, PharmD, MBA and Kate Woods, JD, MPH(c)

8G
Creating Stability in the Midst of Change: Choose Your Strategy
Judith Skretny, M.A.

8H
Student Affiliations and Hospice: New Avenues of Marketing the Hospice Experience
Mary Lou Proch, EdD, MSN

8I
Moving Your QAPI Program to the Next Level - Public Reporting Readiness
Charlene Ross, MSN, MBA, RN and Carol MacLean, RN

8K
A Star is Born
Sharon A. Jones, CFRE, FAHP

8L
Ethical Choices in a Competitive World
Christy Whitney

Saturday, April 9, 2011

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10:00 AM-11:30 AM


10F
Certification and Meaningful Use of Electronic Health Records - What Hospice Leaders Must Know
Teresa Craig, CPA

11:45 AM-12:45 PM


11C
Comfortable Dying: No Pain, All Gain
Christine Zanoni, BSBA, Tracy Hines, AAS and Susan Lasker Hertz, RN, MSN, CHPN

11D
Hosting a Webinar or Teleconference with Family Caregivers
Natasha Beauchamp, MSc

11E
Preparing Hospice Case Managers for the Future
Marian Silverman, RN, PhD, CHPN and Mary Ellen Baugh-Swartz, RN, CHPN

11G
Re-Charting the Course of Team Delivery: The Shared Care Journey
Jacqueline M. Lopez-Devine, RN, MSN and Alex Giguere, CPA

11I
What Are Your Satisfaction Scores Telling You? Making Survey Results Meaningful To Your Staff
Shelia McCaffrey, MBA, BSN, RN, CPHQ

11J
Enhanced Care for Chronic Debilitating Conditions
Susan McAlister, DNP, RN, Michael Graham, MD and Grady Haley, RN

11L
Developing Leadership Agility: Cutting Edge Strategies for Managing Change in Uncertain Times
Rose Van Der Berg and Mitch Mikkonen, MDIV, MBA

11M
How to Implement an Effective Compliance Program in the Hospice Sector
Robert Wade, Esq.