Do You Trust Your Team? Does Your Team Trust You?

Friday, March 30, 2012: 3:15 PM-4:45 PM
National Harbor 2 (Gaylord National Resort and Convention Center)
Primary Presenter:
Gregory Wood, M.S., L.B.S.W.
Co-presenters:
Rex Allen, MA , Tandra Chandler , Sandra L. Huster, BA , Anne Hochsprung , Daniel Maison, MD, FAAHPM , Bonnie Meyer, DMin, BCC , Bridget Montana, MSN, APRN, FPCN, MBA , Mary Lou Proch, EdD, MSN , Sue Zimmerman , Teresa Wheatley, RN, CHPN and Sherri Weisenfluh, LCSW
Area of Emphasis: Team Management and Leadership
Learning Objectives:
1. Define "trust" and how it relates to each discipline/department and impacts patient/family care
2. Identify examples of how "trusting relationships" impact quality outcomes
3. Discuss Covey's 13 behaviors of high trust leaders and the 5 waves of trust
In Stephen M.R. Covey's best-selling book The Speed of Trust:  The One Thing that Changes Everything, he stresses the importance of cultivating an atmosphere and culture of trust.  High trust impacts the quality of patient and family care, productivity, the "bottom line" and job satisfaction and fulfillment.  Join the National Council of Hospice & Palliative Professionals Executive Committee for a candid discussion about trust, its importance and impact and what to do if your organization lacks it.
See more of: 90-minute workshop
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